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Centralize Your Business. Automate Your Operations.

Build a CRM or ERP system designed around your business processes, teams and workflows.

Modular by Design Secure Development Business-Process Aware Professional Support

CRM / ERP Solutions

Build a CRM or ERP system designed around your business processes, teams and workflows.

CRM / ERP Solutions Packages

Every package below shows exactly what's included, what it costs, and how long it takes.

CRM Starter
Small businesses starting structured lead and customer management.
₹79,999+
+ GST
Delivery: 30–45 Working Days
  • Lead Management
  • Contact Management
  • Customer Management
  • Basic Dashboard
  • Follow-up Management
  • Task Management
  • User Management
  • Basic Reports
  • Basic Notifications
  • Basic Admin Panel
CRM Professional
Sales operations that need automation, marketing, and CRM-to-ERP integration.
₹249,999+
+ GST
Delivery: 60–90 Working Days
  • Everything in Business, plus:
  • Advanced Automation
  • Custom Workflows
  • Advanced Reporting
  • API Integration
  • CRM-to-ERP Integration
  • Marketing Automation
  • Advanced Permissions
  • Advanced Notifications
  • Custom Dashboards
  • Advanced Analytics
  • Third-party Integrations
ENTERPRISE
CRM Enterprise
Large sales organizations with complex, multi-team requirements.
Custom Pricing
 
  • Multi-tenant Architecture
  • Enterprise Authentication
  • SSO
  • Advanced RBAC
  • Custom Workflows
  • Advanced Automation
  • ERP Integration
  • Custom APIs
  • Advanced Analytics
  • Enterprise Reporting
  • Advanced Security
  • Custom Business Modules
Enterprise CRM builds are scoped and priced according to business requirements.
ERP Platform
A modular business management platform — choose the modules your business actually needs.
₹199,999+
+ GST
Delivery: Scoped after module selection
  • Modular Business Management Platform
  • Choose from 16+ modules (see below)
  • Business Process Mapping included
  • Role-based Access
  • Centralized Reporting
  • Integration-ready Architecture
Final pricing will be confirmed after requirements analysis, based on the modules you select.

ERP Modules

A modular business management platform — choose the modules your business actually needs. Select the modules relevant to your business — this shapes your requirements, not a fixed price.

Estimated Project ScopeNo modules selected yet
Starting Estimate₹199,999+

Final pricing will be confirmed after requirements analysis.

Feature-by-Feature Comparison

Scroll to compare every package side by side.

Feature CRM Starter CRM Business CRM Professional CRM Enterprise
LEAD & CUSTOMER MANAGEMENT
Lead Management
Contact / Customer Management
Sales Pipeline —
Customer Segmentation —
AUTOMATION
Follow-up Management Manual Automation
Lead Assignment —
Custom Workflows — —
Marketing Automation — —
REPORTING & ANALYTICS
Dashboard Basic Advanced Custom
Reports Basic Advanced Advanced Enterprise
Advanced Analytics — —
Data Export —
INTEGRATIONS
Email Integration —
WhatsApp Integration —
API Integration — —
CRM-to-ERP Integration — —
SECURITY & ACCESS
User Management Role & Permission Advanced Permissions Advanced RBAC
Audit Logs —
SSO — — —
Multi-tenant Architecture — — —

Optional Add-ons

Select any extras below — they'll update your estimated total automatically.

CRM Add-ons

ERP Add-ons

Estimated Project Cost

Pick a package above, add any extras, and complete the details below to get started.

1 Package & Add-ons
2 Your Details
3 Review
4 Submit

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The price summary above reflects your current selection. GST and the final total are confirmed by our team when we recompute your order.

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Package Terms & Conditions

Each CRM / ERP Solutions package includes the services and limits described on this page. Requests outside the included scope may require additional charges and will be confirmed with the client before work begins.

A. Scope of Services
  • Services are limited to the features, tasks, support hours or limits, and deliverables specified in the selected package.
  • Maintenance and support packages do not automatically include unlimited development, redesigns, new features, or custom software development.
  • Work is performed according to the selected package and the requirements agreed with you.
B. Fair Usage & Service Limits
  • Each package should be used within its stated scope and reasonable usage limits, including any monthly limits for Maintenance & Support plans.
  • Repeated, excessive, or unusually large requests may be treated as additional work.
  • Several small requests cannot be combined to go beyond the package's stated service limits.
  • Where requested work exceeds the included scope, we may suggest a separate quotation or an upgraded package.
C. Additional & Out-of-Scope Work

Unless explicitly included in your package, the following may be quoted and billed separately:

  • New features or new modules
  • Major UI redesigns
  • New integrations or custom API development
  • Database architecture changes or major migrations
  • New website or application development
  • Large content or data-entry jobs
  • Third-party service setup
  • Any other substantial work outside the selected package

Additional work is never charged automatically — it is discussed and confirmed with you before it begins.

D. Client Responsibilities

To deliver the service, we rely on you to provide:

  • Required website or application access
  • Hosting or server access, and domain / DNS access, where required
  • Relevant API credentials
  • Content and assets
  • Clear requirements, and timely approvals and feedback

Delays caused by missing information, access, or approvals may affect delivery timelines.

E. Third-Party Services

Third-party costs are not included unless explicitly mentioned in your package, and are payable by the client. Examples include hosting, domains, premium plugins or themes, paid APIs, WhatsApp / Meta services, SMS or email services, cloud services, payment gateways, and other external SaaS products.

F. Backup & Data
  • Backup activities are performed only to the extent included in the selected package.
  • We recommend that you keep your own independent backup of critical business data.
  • Backup availability and recovery can depend on your hosting / server infrastructure and third-party systems.
G. Security & Access
  • Credentials and access you provide are used only for authorized service purposes.
  • You are responsible for providing valid access that you are authorized to share.
  • We cannot be held responsible for issues caused by unauthorized access, compromised third-party accounts, weak credentials, or security failures on the client side.
H. Downtime & Third-Party Failures

Outages caused by hosting or cloud providers, domain / DNS providers, third-party APIs, payment providers, Meta / WhatsApp, or other external infrastructure are outside our direct control. We will help diagnose and work around such issues within the scope of your package.

I. Emergency & Priority Support

Where a package includes priority or emergency support, it does not mean unlimited emergency development. Emergency requests remain subject to the package scope, reasonable usage, availability, and technical feasibility.

J. Payment
  • Payment is due according to the selected package and the payment schedule shown under Payment Terms & Scope on this page.
  • Work or support may be paused while a payment is overdue.
  • Any additional work you approve may be billed separately.
K. Renewal & Cancellation

To change or cancel a package request, please let us know in writing. Cancellation and any adjustment for work not yet performed are handled as confirmed in your written service confirmation or agreement.

L. Suspension for Non-Payment

Maintenance and support services may be temporarily suspended while payments are overdue, subject to the applicable agreement, and resumed once the account is up to date.

M. Acceptable Use

Our services must not be used for illegal activities, fraud, malware distribution, unauthorized access, spam or abuse, copyright infringement, or any other activity prohibited by applicable law.

N. Service Dependencies

Service availability and results can depend on factors such as existing code quality, the hosting environment, third-party services, access provided by the client, and existing technical limitations. Where these affect the work, we will explain the impact and the available options.

O. Agreement & Precedence

The selected package describes the standard scope of services. Where a separate proposal, statement of work, service agreement, or written confirmation is provided for a specific engagement, the agreed engagement terms will govern that work.

Terms version 2026-09-30

Why Build With NIMU?

Clear Scope

Transparent Pricing

Defined Delivery Timeline

Secure Development Practices

Professional Technical Support

GST Invoice

Secure Payment

90-Day Bug-Fix Warranty

Our Delivery Process

01

Requirement Discovery

Understanding your teams, workflows, and business goals.

02

Business Process Mapping

Mapping how your business actually operates before designing the system around it.

03

Scope & Architecture

Defining modules, data model, and technical architecture.

04

UI/UX Design

Designing screens and flows around how your teams actually work.

05

Development

Building the system in sprints with regular check-ins.

06

Testing

Functional, security, and performance testing before launch.

07

Client Review

You review the working system and request adjustments.

08

Deployment

Production deployment to your chosen infrastructure.

09

Handover

Documentation, credentials, and knowledge transfer.

10

Optional Maintenance

Move to a monthly maintenance plan for ongoing support.

Payment Terms & Scope

Payment Schedule

These are standard starting payment terms and may be adjusted in the final proposal for enterprise engagements.

What's Included / What's Not Included

Included: Everything listed on your selected package's feature list and the comparison table above, built to the delivery timeline shown.

Not included (billed separately unless explicitly stated):

Final scope is confirmed during project discovery before development begins.

Pricing, GST & Third-Party Charges

All prices shown are exclusive of GST, which is calculated separately at checkout. Third-party services and licenses — domain, hosting/cloud, premium themes or plugins, paid APIs, payment gateway charges, SMS/WhatsApp API, email service, AI API usage, and stock media — are charged separately unless specifically included in the selected package.

Scope & Limitations

Features and quantities are limited to the scope specified in the selected package — page limits, product limits, revision limits, and delivery timelines are shown on each package card. Delivery timelines depend on timely client approvals and provided content/assets. Maintenance plans include routine maintenance, bug fixes, and defined minor changes; new modules, major redesigns, custom functionality, and new integrations are treated as separate development work and may require an additional quotation.

90-Day Bug-Fix Warranty: Development bugs related to the delivered and approved scope are fixed during the applicable warranty period without additional charges. New features or change requests are not bugs and may be charged separately.

Solutions & Packages: Frequently Asked Questions

A CRM manages your sales pipeline, leads, and customer relationships. An ERP manages internal business operations — inventory, finance, HR, and more. Many businesses eventually need both, and we can integrate them together.
Yes — see the CRM packages above, from CRM Starter through CRM Enterprise.
Yes. Our ERP is a modular business management platform — you select the modules relevant to your business rather than paying for a rigid, one-size-fits-all product.
Yes, CRM-to-ERP integration is available on the CRM Professional package and above, and as an add-on on lower tiers.
Yes — that's the core idea behind our ERP platform. Select the modules relevant to your business from the module list above, and we scope the project around exactly those.
Yes, WhatsApp integration is available as an add-on for both CRM and ERP builds.
In most cases, yes — API integration and third-party integrations are available depending on your existing accounting, e-commerce, or other business software.
ERP starts from ₹1,99,999 for the platform; final pricing depends on which modules you select and how they need to work together. We never show a fake exact price before requirements are confirmed — always a starting estimate.
CRM packages generally follow the same delivery pattern as our other packages (weeks, not months, for Starter/Business tiers). ERP timelines depend heavily on the number of modules selected and are confirmed after requirements analysis.
Yes — see our Maintenance & Support category for monthly plans covering monitoring, updates, bug fixes, and support after launch.
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